خرید کتاب Peace at Work: The HR Manager’s Guide to Workplace Mediation

IS THIS BOOK FOR YOU?
If you…
• are in HR and are tasked with general or specific responsibility for themanagement of workplace conflict
• need support and guidance about how best to approach the management of internal workplace conflict• are ready to add to your toolbox a practical skill that fosters a more peaceful workplace
• want to make a positive difference in the world
…then it probably is!My goal is to support you to successfully master the skill of workplace mediation. I want to make it easy for you to mediate internal workplace conflict. I want to share with you what I have learnt from working as a professional mediator with an employment and workplace focus. I am going to reveal all I know about resolving conflict as easily as possible, so that you can do it too.

I am also going to weave in what I have learnt academically while teaching graduate students the skills of conflict resolution, negotiation and mediation. For some time now, as part of my corporate training practice, I have taught HR managers the skill of mediation through the offices of the Northern California Human Resources Association. Although a book can never replace the learning that occurs in a classic training environment, my hope is to convey to you, through these pages, what I cover when training your colleagues.